Fresh Pet Meal Policies
Return & Refund Policy
Last updated: July 21, 2026
Eligible Returns
Returns may be accepted for eligible unopened, unused, non-perishable items when requested within the posted return window. Add the final number of days before launch.
Food Safety Restrictions
Opened pet food, treats, fresh meals, and other consumable products may be non-returnable unless damaged, incorrect, or otherwise required by law.
Damaged, Incorrect, or Missing Items
Email infopetmeal@gmail.com promptly with your order number, details, and photos so the issue can be reviewed.
Refund Review
Approved refunds are sent to the original payment method. Bank or payment-provider posting times may vary.
Return Shipping
Return shipping responsibility depends on the reason for the return and applicable law. Do not send a return before receiving instructions.